The One Skill You Absolutely Need If You Want Your Business To Grow – DELEGATION
Author: Russell SmithJuly 27, 2011
Here’s a quick tip to see how good at delegation you are…..
How many phonecalls did you receive either from a client, supplier or team member when you were last on holiday?
If the answer is more than one, then your under delegation could be a bottleneck to your business.
Most business owners I know find the above very unrealistic, but I’ve taken fortnightly holidays many times without a single phonecall from the office and it is a great feeling.
Here’s how you can do it…….
There’s basically three levels to this which you have to go through, its not complicated but it is difficult if you are the driving force behind your business.
The first level is realising that you NEED to delegate but DON’T. If you do a task without documenting how to do it, you are condemning yourself to do it forever. This may be true in your head but you just cannot give the time to writing how to do a task you just want to get it done.
The second level is realising that you NEED to delegate and DO. You haven’t wrote down how to do a task, you just tell one of your team to do it. Guess what happens? Yep, fire-fighting. Your team member has totally messed it up, the deadline is fast approaching, you take the task back muttering under your breath (or out loud) “if you want something done properly, you have to do it yourself”. True words but totally detrimental to you if you want to grow your business.
The third level is having no choice – you HAVE to delegate and DO because there is literally not enough hours in the day. Your business is now so big, you are working all hours and this task cannot be done by you simply because there is no time.
Really, you want to start delegating before you get to the third level because this will leave you ABDICATING not DELEGATION which often results in firefighting again.
Where you need to get to is writing systems and systems notes (or get other people to write them – see what i did there!). Once you’ve got a load of these documents you can then answer every team member question with “what does the system note say” – which is a great place to be.